Broad Band
Broadband Internet service provides a step up over dial-up but many consumers wonder whether they are receiving full service value at all times. The benefit to using a broadband service such as DSL or cable is a faster processing and response time and generally an increase in speed. But occasionally the system seems to come to a halt and leaves the user feeling frustrated and wondering what happened to their high speed Internet service. Paying for a broadband service contract continues regardless of system performance. The question many users want to answer is does the cost of the service equal the anticipated value.
Why broadband speed accuracy may not be consistent
The foremost reason that consumers select broadband Internet service involves an increase in speed, convenience and improved overall performance. Unfortunately, external factors may affect the accuracy of the data transmission at any time. At certain high traffic times, a computer user has little control over the response time that they may be receiving. Other factors that may affect the service include the user's computer system, hardware and software, the type of modem and location and peripheral connections.
Most providers quote a speed rate of "up to" a specific level. In other words, the maximum speed may not be realised at all times. Typically a cable service supports 30 Mbps while a DSL service averages 10 Mbps. However, cable service may seem slower at times if a group of residents in a neighbourhood are simultaneously accessing the system. The actual service may be reduced to 10 Mbps or less.
Service providers may implement a bandwidth cap to ensure that they can handle all subscribers equitably and will charge varying rates for different levels of service. But even with the highest levels, realizing a 100% performance rate is rare.
How to verify that broadband settings are correct
A key factor to remember with broadband speed is that it is not a fixed science. If everything is working perfectly, a computer user should be able to quickly access files, transfer data such as photos and download software programs. By performing speed accuracy test at various times, levels may be evaluated and adjusted if necessary. Requesting periodic tests from the service provider to verify that the settings are correct ensures that a consumer is receiving a true value from their monthly broadband contract.
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